Project Goal.

During my time at Reebok, I played a central role in shaping and executing the brand’s global digital strategy, with a focus on elevating the e-commerce experience and driving long-term growth. The overarching goal was to continually enhance the performance, usability, and storytelling potential of Reebok’s digital ecosystem. This involved leading the implementation of over 1,000 site improvements across key areas such as homepage design, navigation, product presentation (PDPs), search optimization, and CRM integration. I also drove initiatives around SEO, analytics, and the development of internal tools to support more agile operations. A major highlight was launching Reebok Editorials, where I helped shape content strategy, design landing pages, and coordinate the rollout of seasonal campaigns for 2023–2024—all to strengthen user engagement and align digital touchpoints with brand storytelling.

Key Decisions.

From a UX, UI, and project management perspective, my approach was grounded in a structured, insight-driven process. The first key decision was to begin with rigorous research and discovery, analyzing user behavior, pain points, and competitor benchmarks to uncover areas for optimization across Reebok’s digital experience. This research allowed us to prioritize high-impact improvements, ranging from navigation clarity to PDP content hierarchy. With those insights, I translated strategy into action by crafting detailed wireframes and user flows, ensuring that each design decision supported both user goals and business objectives. I focused heavily on usability, visual consistency, and responsiveness, delivering digital architectures that could be seamlessly implemented by the development team. On the project management side, I ensured a cross-functional workflow, aligning product, design, and engineering teams with a clear hierarchy of priorities. I provided consistent documentation, design specs, and performance feedback loops, and took ownership of analyzing implementation outcomes. Each decision was data-informed, rooted in usability principles, and designed to evolve the site through continuous iteration.

Results.

Over the course of my time at Reebok, we successfully executed over 1,400 website developments and enhancements, spanning UX improvements, performance optimizations, and content-driven updates. Leading a large, cross-functional team, I helped streamline workflows between product, design, and development, resulting in faster delivery cycles and higher-quality outputs. This role also deepened my expertise in key analytical tools such as Contentsquare, Hotjar, and other behavior-tracking platforms, allowing us to ground every decision in user data and continuously refine the digital experience. Ultimately, the work not only elevated the user journey but also strengthened Reebok’s ability to deliver brand storytelling and commercial performance at scale.

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